Terms & Conditions

Willow Pond Venue provides event venue facilities for weddings, receptions, private celebrations, corporate gatherings, and other approved events.

Venue availability, rental rates, amenities, permitted activities, and other arrangements are subject to the specific details of each event and the applicable venue rental agreement. Information on this website is provided for general informational purposes and does not guarantee availability, pricing, or acceptance of a booking.

Submitting an inquiry through our website, including our 17hats contact form, does not create a booking, reservation, or contractual relationship.

A booking is confirmed only after all requirements established by Willow Pond Venue have been completed, which may include a signed venue rental agreement, required payments, and other applicable documentation.

Payment amounts, due dates, deposits, retainers, installment schedules, late fees, and other payment obligations are governed by the applicable signed venue rental agreement.

Failure to make required payments may result in suspension or cancellation of a reservation as permitted by that agreement.

Cancellation, rescheduling, postponement, and refund policies are governed by the individual venue rental agreement entered into for your event.

Refund eligibility, if any, may depend on the timing of cancellation, payments already made, expenses incurred, and other terms stated in the signed agreement.

Clients are responsible for providing accurate and timely information relating to their event and complying with the requirements of their signed venue rental agreement. Depending on the event, responsibilities may include:

• Providing accurate event details, dates, times, and estimated guest counts
• Communicating changes, delays, or other material information promptly
• Coordinating vendors and ensuring compliance with applicable venue requirements
• Following venue rules, safety requirements, and property-use restrictions
• Obtaining permits, approvals, or insurance when required by the applicable agreement
• Meeting deadlines and obligations stated in the signed venue rental agreement

Access to the venue and its grounds is limited to areas and activities authorized by Willow Pond Venue and the applicable agreement.

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation, security, or availability.

You may not attempt to gain unauthorized access to this website, its systems, accounts, data, or related services.

Unless otherwise stated, content on this website, including text, photographs, graphics, logos, branding, design elements, and other materials, is owned by or licensed to Willow Pond Venue or its respective rights holders.

Website content may not be reproduced, distributed, modified, republished, or used for commercial purposes without prior written permission, except as otherwise permitted by law.

Our website may include links to or integrations with third-party services, including 17hats for inquiries and client communications, as well as social media platforms and other business services.

We are not responsible for the content, availability, terms, privacy practices, or operation of third-party websites or services.

We make reasonable efforts to keep information on this website accurate and current. However, we do not warrant that all website content will always be complete, current, error-free, or available without interruption.

Website content is provided for general informational purposes and is not a substitute for the terms of a signed venue rental agreement. Event-specific arrangements and obligations are governed by the applicable signed agreement.

To the fullest extent permitted by applicable law, Willow Pond Venue and its owners, operators, and management representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to use of this website.

Any liability arising from contracted venue services will be governed by the applicable signed venue rental agreement and applicable law. Nothing in these website Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Disputes relating specifically to these website Terms will be handled in a court of competent jurisdiction in Texas, unless otherwise required by law.

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.