Privacy Policy

We may collect personal information that you voluntarily provide when contacting us, requesting a tour, or inquiring about an event.

• Name
• Email address
• Phone number
• Preferred event date and event type
• Estimated guest count and venue preferences
• Other details you choose to provide through our inquiry forms or communications

Limited technical information, such as IP addresses, browser information, and basic server logs, may also be processed by our website hosting provider and third-party services as part of operating the website.

We may use information you provide to:

• Respond to inquiries and communicate with you
• Provide venue information and availability
• Schedule and coordinate venue tours
• Prepare proposals, agreements, and event-related communications
• Coordinate bookings and event services
• Maintain business records and improve our services
• Comply with legal obligations and protect our rights

Our website uses 17hats to manage inquiries and certain client communications. When you submit information through our embedded inquiry form, that information may be transmitted to and processed by 17hats on our behalf.

17hats may process information according to its own applicable privacy policies and terms. We encourage you to review those policies for additional information.

Willow Pond Venue does not currently use Google Analytics or advertising tracking technologies on this website.

Our website hosting provider and embedded third-party services, including 17hats, may use cookies or similar technologies necessary for functionality, security, or service operation. These services may also process limited technical information.

You can manage cookies through your browser settings, although restricting certain cookies may affect website or form functionality.

We do not sell personal information. Information may be shared with trusted service providers who assist in operating our website, managing inquiries, and delivering venue services.

Willow Pond Venue is professionally managed by Occasions & Co. Information submitted through our website may be accessed and used by the Occasions & Co. management team as needed to respond to inquiries, coordinate tours, manage bookings, and provide related services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, clients, visitors, or others.

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and any legitimate business or legal retention requirements.

If you receive optional marketing communications from us, you may request to stop receiving them by following any provided unsubscribe instructions or contacting us directly.

Texas residents may have certain rights regarding their personal data under applicable Texas privacy laws. Depending on the circumstances and whether those laws apply to our business, these rights may include requesting access to, correction of, or deletion of personal data and obtaining a copy of certain personal data.

Privacy-related requests may be submitted to hello@willowpondvenue.com. We will review requests in accordance with applicable law.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us.

Our website may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. When changes are made, we will post the updated policy on this page and revise the effective date above.